The California Department of Corrections and Rehabilitation (CDCR), Office of Victim and Survivor Rights and Services (OVSRS), is pleased to announce Live Chat victim services.

Victims and concerned citizens are encouraged to access the new Live Chat feature by visiting www.CDCR.CA.gov/victims. Live Chat will connect the public directly to an OVSRS staff member during regular business hours to ask questions about victim services or to stay informed about offender locations. As a trial period, Live Chat will be available through June 30, 2016. The new technology is designed to provide convenient confidential service from various devices including a smart phone and a computer.

OVSRS is committed to providing crime victims and their families with a voice while serving to increase awareness about the criminal justice system. Staff will remain available by phone at
(877) 256-6877.

 For assistance with the CDCR, please contact the Office of External Affairs at (916) 445-4950.